Delivery Policy

We will do our utmost to deliver your order within 48 hours from receipt and payment of your order, subject to the following.

  1. Availability, you will be advised if Elizabeth Michael Uniforms is out of stock and when you may expect delivery.
  1. Conditions beyond our control e.g. weather etc

New Zealand delivery only. Orders can be made from overseas but can only be delivered within New Zealand.

 

Cancellation, Refund and Return Policy

 

Cancellation

Orders may be cancelled at any time. If payment has occurred before cancellation then a full refund will be given. Refunds will be made back to the credit card on which the purchase was made.

 

Returns

  • An order can only be returned within 14 days of receipt. Items must be unworn and in original condition in order to be returned.
  • Damaged, worn or altered garments will not be exchanged, credited or refunded.
  • If a fault should appear after a garment has been worn it must be laundered before return.
  • Shipping costs of returning an item will be at your own expense unless an item is faulty; in this case please call us to arrange free postage.
  • If an item is being exchanged for a different garment size then the postage costs of returning the item will be at your own expense.

To return your order it must be accompanied by a copy of the original order or invoice and sent to:

Elizabeth Michael Uniforms
4 Bond St
Grey Lynn
Auckland 1021

 

Privacy Policy

All information supplied to Elizabeth Michael Uniforms at the time of purchase will remain confidential and will not be supplied to any third party.

 

Credit Card Data Policy

Paymentexpress will be responsible for all credit card transactions. They will keep all information confidential and will not supply any third party with this information.